Orla Grid
Cutting outage time by a third across 9,000 km of line.
Result
−34%
Sector
Energy & Resources
Practice
AI & Technology
Duration
11 months
01
The challenge
Storms were getting more frequent and repair crews were dispatched from the same depots in the same order every time, whatever the forecast said.
02
What we did
We built a fault-prediction model from weather, vegetation and asset data, and redesigned dispatch so crews were pre-positioned the evening before a storm. Field teams tested every version.
03
What changed
Customer minutes lost fell 34% over the winter, and overtime costs dropped by a fifth.
“
The model was good. The new dispatch routine was what made the difference.
Head of Network Operations, Orla Grid